![]() You blog, newspaper, and magazine subscriptions can be found on three different screens which can be accessed via a dropdown menu on the Manage My Content page: This menu started out as a single page when Amazon launched the Kindle in 2007, but it has since grown to be a complex and confusing collection of menu pages, tabs, filters, and dropdown menus. Manage My Content & DevicesĪs you may know, if you buy Amazon hardware or have bought digital content from Amazon, Amazon has a menu on its site where you can manage your purchases. I would like to save my readers from making my mistake, so here’s how you can check your Amazon Kindle account for subscriptions and then cancel the ones you don’t want (but only on the other Kindle Stores might work differently). (Another unpleasant surprise was the realization that Amazon wasn’t sending me email receipts, either.) ![]() While this is my own fault (I did place the orders when testing the system), I will also add that I was surprised to learn Amazon has no way to check for duplicate subscriptions or if the content is actually being delivered. Or at least that is how things are supposed to work. I just discovered that starting in October, Amazon has been billing me for two subscriptions to my own blog while at the same time neglecting to deliver the content as promised. After the change, authors kept royalties for anything returned after seven days.For as long as Amazon has sold ebooks on the Kindle, they have also sold subscriptions to blogs and other periodicals.The blogs usually cost $0.00 to $1.99 per month, and were automatically every day. The Amazon-owned audiobook platform Audible tightened a rule that deducted royalties for titles returned or exchanged within a year from the purchase date. This process will create a strong deterrent against buying, reading, and returning e-books within seven days, and readers who attempt to abuse the return policy will be penalized under Amazon’s policies.Īugmenting the return policies for e-books might be new, but Amazon has done this sort of thing before. Any customer who wishes to return an e-book after reading more than 10 percent will need to send in a customer service request, which will be reviewed by a representative to ensure that the return request is genuine and complies with Amazon’s policies against abuse. Amazon plans to limit automatic e-book returns to cases where people have read no more than 10 percent of the book, according to the Authors Guild. The entire refund policy is going to change by the end of the year. Amazon customer service know about these limits, since there is a note on the account and there is nothing that can do to lift it. ![]() The exact limit is not public information, but various sources have told Good e-Reader that it is between 4-6 returns in a month that will set things in motion. ![]() There is a threshold limit for refunds, and when it is reached, the Amazon accounts are unable to get refund for Kindle books anymore, it is like a switch, that turns off the feature on an account level. The refund is then instantly given the book will disappear from your Kindle e-Reader, Fire Tablet or on any of the Kindle reading apps for Android and iOS.Īmazon does have systems in place for people who return books egregiously. In the pop-up window, choose the reason for return, then select Return for Refund. From Your Content, select the Actions button next to the title you want to return, and then select Return for Refund. You just need to to visit Manage Your Content and Devices and sign in with the same Amazon account information you used to purchase your content. Getting a refund on a Kindle book is ridiculously simple under the current rules. Customers will get their money back, but authors will be charged a fee to have that book restocked. TikTok is the primary culprit, as many popular content creators say that bookstores should be treated like libraries.Īccording to Amazon’s Kindle return policy, you can “cancel an accidental book order within seven days.” While accidental purchases do occur-for example, if a child or a pet clicks on a book by accident or you purchase the wrong book with a very common title-several authors said that some people are reading the book in full before turning them to Amazon. Previously, customers could return a Kindle book for whatever reason and get a refund. Amazon is dramatically changing their Kindle book return policy, due to increasing pressure from authors and the Authors Guild.
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